Application of Terms
The terms and conditions of using VinVerify services apply to the users or customers of this website. Please refer to additional terms, conditions, and privacy policies of our third-party information providers, including but not limited to the Australian Financial Security Authority (AFSA), Personal Property Securities Registrar (PPSR) Australia, Stripe credit card payment gateway service providers, PayPal services, DirectSMS services, etc. We, VinVerify, are not responsible for any changes to our third-party providers’ information and must not be inquired about to us. All transactions are conducted via Secure Payment Service Providers. VinVerify Doesn’t Store Any Credit Card Information.
Use of this website
This website is permitted for personal and business use as long as the user understands and agrees with the following.
Copying, modifying, republishing, framing, or transmitting any content provided by this website in any way other than originally provided is not permitted.
In the event of payment, unless the funds are not transferred immediately, the report will not be generated until your payment is cleared, which may take up to seven days.
You agree and consent that this website is not the owner of the data and it only extracts information from the National Exchange for Vehicle and Driver Information System (NEVDIS) and is not responsible for any authenticity or accuracy of any data.
You agree that neither the company holding this website nor its employees are allowed to interpret any data or information for you or to provide any legal advice in regard to any specific information provided within the report.
You recognize that in your report some information such as damage, accidents, and stolen or written-off data may not be available or may be limited, but only those that are noted in NEVDIS will be stated. Further investigation and due diligence may be done by the user for any limited information.
Tasmania’s stolen Vehicle information are not available in PPSR report, and can be acquired from www.transport.tas.gov.au
A report of search results will be sent to the email address provided during credit card checkout and to the email address of the PayPal address.
You accept that you may be contacted via your email address with special offers, product information, and/or general information relating to VINVerify or other services. You may choose to opt out of further communication upon arrival of such communication.
Limitation to Liability
Clients agree with our liability limitation to refund the changes paid by the client for the PPSR search.
Indemnity
You, the client, agree to protect/indemnify VinVerify its employees, directors, and trustees and continue to keep us protected, refunded, insured, and indemnified against any claims and damages, actions, losses, proceedings, or costs or lawful allowances that emerge from your dependency on any information acquired from our website or your access to our website.
Privacy Policy
VinVerify keeps the information provided by you, the client, in secret carefully and will not share, sell, or offer it to any third party or company, except in the case that any situation arises that requires it to do so to provide our services to you, the client. VINVerify makes every effort to store, safeguard, and encode what we think are personal, private, or like any distinct data such as your name and email address of our clients.
Disclaimer
VINVerify does not authorize the correctness, adequacy, or entirety of the information delivered via this site, nor do we update any data.
VINVerify is not liable for any loss that occurred as a result of your dependency on the correctness or exchange of information held within this website. VINVerify does not guarantee this website will be error-free, omission-free, or virus-free. The website contents are delivered “as they are” without any warranties of any kind, specific, inherent, or implied, including as to correctness, suitability, and entirety.
Refund Policy
Refunds are only issued in case of VINVerify system faults or service outages in third-party information service providers or PPSR. Refund claims for any change of certificates or credits are assessed individually and should be contacted via our support with each detail of transaction, date and time of submission, and other information required by VINVerify for further inquiry.
Refunds or credits are not provided for you, the client, to input the wrong/incorrect Vehicle Identification Number, irrespective of any successful report generation and, consequently, supplied to you, the client.
No Refund After Data Processing
Vehicle history reports are digital products that are generated immediately once a request is submitted and payment is completed.
Once the report request has been processed and data retrieval has begun, the order cannot be cancelled and is generally non-refundable. This is because the data lookup and report generation process begins instantly upon purchase.
Customers are responsible for ensuring the correct vehicle details (such as VIN or registration number) are entered before submitting their orders.
Fraud and Chargeback Policy
VinVerify takes fraudulent transactions and payment disputes seriously. If a customer initiates a chargeback or fraud claim after receiving a vehicle history report, VinVerify may provide the payment provider or financial institution with relevant transaction evidence.
This may include order details, timestamps, IP address information, delivery confirmation, and other records demonstrating that the report was successfully requested and delivered.
Submitting a false or unjustified chargeback after receiving a digital product may result in the suspension of services and further investigation.
Report Delivery
VinVerify aims to deliver vehicle history reports instantly after a successful payment. However, report generation depends on data supplied by third-party and government databases.
In some cases, report delivery may be delayed due to government system maintenance, temporary outages, or technical issues beyond our control. If this occurs, the report will be generated and delivered automatically as soon as the relevant service becomes available again.
By purchasing a report, you acknowledge that such delays may occur and agree that VinVerify is not responsible for delays caused by third-party or government systems. Customers will receive their report as soon as the external services are restored and operational.
Third-Party Data Sources
Vehicle history reports provided by VinVerify are compiled using data obtained from government agencies, insurance databases, financial institutions, and other third-party sources.
While VinVerify makes every effort to ensure the information is accurate and up to date, we do not control these external databases and cannot guarantee the completeness, accuracy, or availability of the data provided by these sources.
VinVerify is not responsible for any errors, omissions, delays, or inaccuracies originating from third-party or government data providers.
Copyright
Copyright of this website, is subject to the conditions of the Copyright Act 1968, which include but not limited to written text, logo, images, pictures, graphics, icons, software, code, all of which are fully owned and licensed under VINVerify, and in the absence of any prior written approval, you may not reproduce, adjust, distribute, print, publish, or make works from any part of this website in any way or in any format or shape.